Last Updated: [01/08/2026]

Marwa Texoprint (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [marwatexoprint.com / insert final domain] (the “Site”) or make a purchase from us.

By using our Site, you agree to the terms of this Privacy Policy.

1. Who We Are

This Site is owned and operated by:

Marwa Texoprint

Registered Address: 9/245, Pallarimangalam, Kothamangalam, Ernakulam, Kerala, 686671, India

GSTIN: 32DPPPA0534A1ZO

Business Type: Proprietorship

For any privacy-related questions, you can contact us at:

  • Email: info@marwatexoprint.com
  • WhatsApp: +91 90610 04054

2. Information We Collect

We collect information in the following ways:

a) Information You Provide Directly

When you create an account, place an order, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order history and preferences
  • Any information you share with us via WhatsApp or contact forms

b) Payment Information

All payments on our Site are processed securely through Razorpay, our third-party payment gateway. We do not store your card, UPI, or net banking details on our servers. Payment data is collected and processed directly by Razorpay in accordance with their own privacy policy and security standards (PCI-DSS compliant).

c) Automatically Collected Information

When you browse our Site, we automatically collect certain technical information, including:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the Site
  • Referring website

d) Cookies

We use cookies necessary for the standard functioning of our online store (WooCommerce), including:

  • Shopping cart and session cookies
  • Login/account cookies
  • Wishlist functionality cookies

We do not use any additional tracking cookies beyond these standard e-commerce cookies. You can disable cookies through your browser settings, though this may affect your ability to use certain features of the Site (such as the shopping cart).

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders, account, or customer support queries
  • Send you promotional offers, discounts, and updates via email (only if you have subscribed to our mailing list)
  • Improve our Site, products, and customer experience
  • Detect and prevent fraud or misuse of our Site
  • Comply with legal and tax obligations (e.g., GST recordkeeping)

4. Marketing Communications

If you subscribe to our newsletter or promotional list, we use Brevo to manage and send marketing emails. Your email address (and name, if provided) is shared with Brevo solely for this purpose. You can unsubscribe from marketing emails at any time using the “unsubscribe” link in any email we send, or by contacting us directly.

We may also contact you via WhatsApp for order updates or customer support if you have reached out to us through that channel.

5. Analytics and Advertising

We use the following third-party tools to understand how visitors use our Site and to run advertising campaigns:

  • Google Analytics — to analyze website traffic and user behavior
  • Meta (Facebook/Instagram) Pixel — to measure the effectiveness of our advertising and to show you relevant ads on Facebook and Instagram

These tools may use cookies or similar technologies to collect information about your browsing behavior on our Site and elsewhere. This data may be used to show you personalized ads on Facebook, Instagram, and other platforms (commonly known as “retargeting”).

You can opt out of personalized advertising through:

  • Google Ads Settings (adssettings.google.com)
  • Meta Ad Preferences (facebook.com/adpreferences/ad_settings)

6. Sharing of Your Information

We do not sell or rent your personal information to third parties. We only share your information with:

  • Razorpay — to process payments
  • Brevo — to send marketing emails (only for subscribed users)
  • Google and Meta — for analytics and advertising purposes (as described in Section 5)
  • Shipping/courier partners — to deliver your orders
  • Government or legal authorities — where required by law (e.g., tax, legal proceedings)

Each of these third parties has its own privacy policy governing how they handle your data.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including order fulfillment, tax/legal recordkeeping (as required under Indian law), and customer support. You may request deletion of your account information at any time, subject to our legal obligations to retain certain records (such as invoices, for GST purposes).

8. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal recordkeeping requirements)
  • Unsubscribe from marketing communications at any time
  • Opt out of personalized advertising (see Section 5)

To exercise any of these rights, please contact us at [Insert business email] or via WhatsApp at +91 90610 04054.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Marwa Texoprint

9/245, Pallarimangalam, Kothamangalam, Ernakulam, Kerala, 686671, India

Email: info@marwatexoprint.com

WhatsApp: +91 90610 04054

Disclaimer: This Privacy Policy template has been prepared for general informational purposes and should be reviewed by a qualified legal professional to ensure full compliance with applicable laws, including India’s Digital Personal Data Protection Act (DPDP), 2023, before publishing.